Strings of Grace Guitar (SoGG)
Effective Date: January 1, 2026

Strings of Grace Guitar (“SoGG,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enroll in lessons, purchase services, or opt in to receive communications from us, including SMS/text messages.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

Name

Email address

Phone number

Billing address

Payment information (processed securely via third-party providers)

Any information submitted through forms, lesson registrations, or inquiries

B. Automatically Collected Information

IP address

Browser type

Device information

Pages visited

Cookies and tracking data

2. How We Use Your Information

We use your information to:

Provide guitar lessons and educational services

Process payments and registrations

Send appointment confirmations and reminders

Deliver course materials and updates

Respond to inquiries and support requests

Improve our website and services

Send promotional communications (only if you opt in)

3. SMS/Text Messaging (A2P 10DLC Compliance)

If you opt in to receive SMS messages from Strings of Grace Guitar, you agree to receive text messages related to:

Lesson reminders

Scheduling updates

Account notifications

Promotional offers (if separately opted in)

Message Frequency

Message frequency may vary depending on your enrollment and communication preferences.

Message & Data Rates

Message and data rates may apply based on your mobile carrier plan.

Opt-Out Instructions

You may opt out at any time by replying:

STOP to unsubscribe
HELP for assistance

After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us unless you re-enroll.

Consent

We only send SMS messages to individuals who have provided express consent. Consent is not a condition of purchase.

4. Sharing of Information

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share information only with:

Payment processors

Scheduling or CRM platforms

SMS delivery providers

Legal authorities when required by law

All vendors are required to maintain confidentiality and data security.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure.

6. Cookies & Tracking Technologies

Our website may use cookies to improve user experience and analyze traffic. You may disable cookies through your browser settings.

7. Children's Privacy

Our services may be used by minors under parental supervision. We do not knowingly collect personal information from children under 13 without parental consent in compliance with COPPA.

8. Your Privacy Rights

Depending on your state of residence (including California residents under CCPA/CPRA), you may have the right to:

Request access to your personal information

Request deletion of your personal information

Request correction of inaccurate data

To exercise these rights, contact us using the information below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Mobile Information Sharing Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

11. Contact Information

Strings of Grace Guitar (SoGG)
1928 E. Richmond Ave.
Fresno, CA 93720
Email: [email protected]
Phone: (559) 777-7109